Physician-led hormone care in Jupiter, Florida

Low Testosterone Treatment and TRT in Jupiter, Florida

Low testosterone can affect sexual health, energy, body composition, mood, strength, and overall quality of life. Because these symptoms can have other causes, a responsible evaluation combines symptoms, medical history, fertility goals, physical health, and appropriately timed laboratory testing.

Medically reviewed by Timothy W. Mackey, D.O.

Medical Director, NovaGenix Health & Wellness

  • Over 20 Years of Medical Experience
  • Florida Osteopathic Physician License OS9185Clear/Active
  • NPI: 1730235797

All-inclusive TRT includes consultations, laboratory orders and reviews, diagnosis, prescribed medications, supplies, shipping, follow-up consultations, and ongoing monitoring. Eligibility and treatment are determined by the physician.

Timothy W. Mackey, D.O., consulting with a patient at NovaGenix in Jupiter, Florida.
4.9 Google Rating ★★★★★Patient-reviewed care
Thousands of Patients TreatedSince 2016
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Jupiter OfficeMonday-Friday, 9-5
Explore This Guide

Testosterone Replacement Therapy for Men in Jupiter, Florida

Low testosterone can affect sexual health, energy, body composition, mood, strength, and overall quality of life. However, these symptoms can also have other causes. An accurate evaluation should consider symptoms, medical history, medications, fertility goals, physical health, and properly timed laboratory testing.

NovaGenix · Jupiter, FloridaView on Google Maps →

What Does TRT Mean?

TRT stands for testosterone replacement therapy. It is a medically supervised treatment for appropriately diagnosed men whose bodies do not produce enough testosterone. Treatment may involve testosterone or, for selected patients, medications that support the body’s own hormone production.

NovaGenix Health & Wellness provides physician-led low testosterone evaluations and individualized treatment in Jupiter, Florida. Treatment options may include injectable testosterone, topical testosterone, oral testosterone undecanoate—including Kyzatrex—hCG, enclomiphene, or clomiphene when medically appropriate.

See If You May Qualify for Treatment

Call NovaGenix: 561-277-8260

NovaGenix offers an all-inclusive TRT program that includes the initial consultation, laboratory orders and reviews, physician diagnosis, all prescribed TRT medications, administration supplies, shipping, follow-up consultations, and ongoing monitoring. Evaluation does not guarantee treatment; patients must meet appropriate medical criteria.

Low Testosterone: Key Takeaways

Low testosterone should not be diagnosed from symptoms or one laboratory result alone.

  • Symptoms and signs consistent with testosterone deficiency
  • Consistently low testosterone measurements confirmed with repeat morning testing
  • Medical and medication history
  • Consideration of reversible or contributing causes
  • Fertility discussion before testosterone therapy
  • Safety testing and ongoing monitoring

The Endocrine Society recommends diagnosing hypogonadism only when compatible symptoms occur together with unequivocally and consistently low testosterone concentrations, with confirmation using a repeat morning fasting test. Endocrine Society testosterone-therapy guideline

What Is Low Testosterone?

Low testosterone, also called testosterone deficiency or male hypogonadism, occurs when the body does not produce enough testosterone to support normal physiological function.

  • Sexual desire and function
  • Sperm production
  • Muscle and bone health
  • Red-blood-cell production
  • Fat distribution
  • Mood and general well-being

A testosterone number alone does not establish the diagnosis. Results must be interpreted alongside symptoms, health history, testing conditions, laboratory reference ranges, and possible underlying causes.

Common Symptoms of Low Testosterone

  • Reduced sexual desire
  • Fewer spontaneous or morning erections
  • Erectile difficulties
  • Persistent fatigue
  • Reduced motivation
  • Decreased muscle mass or strength
  • Increased body fat
  • Mood changes or irritability
  • Difficulty concentrating
  • Reduced shaving frequency or body-hair growth
  • Infertility
  • Reduced bone density
  • Unexplained anemia

These symptoms are not specific to testosterone deficiency. Sleep problems, thyroid disorders, depression, medication effects, obesity, chronic illness, relationship factors, and other conditions can produce similar symptoms.

Could Your Symptoms Be Related to Low Testosterone?

This private, non-diagnostic checklist can help you organize concerns for a physician consultation. Your selections are not stored or transmitted.

Select any concerns you would like to discuss:

See If You May Qualify for Treatment

This checklist does not diagnose low testosterone and is not a substitute for medical care.

What Can Cause Low Testosterone?

  • Testicular injury or dysfunction
  • Pituitary or hypothalamic disorders
  • Certain medications
  • Obesity and metabolic disease
  • Chronic medical conditions
  • Previous chemotherapy or radiation
  • Genetic conditions
  • Anabolic-steroid use or withdrawal
  • Aging-related physiological changes
  • Significant illness, stress, inadequate nutrition, or disrupted sleep

Identifying the likely cause helps determine whether testosterone replacement or another approach is most appropriate.

Learn more about medical, metabolic, and lifestyle factors that may contribute to low testosterone. causes of low testosterone in men.

Conditions That Can Mimic Low Testosterone

  • Sleep deprivation
  • Possible sleep apnea
  • Thyroid disease
  • Depression or anxiety
  • Anemia
  • Medication side effects
  • Diabetes or insulin resistance
  • Cardiovascular disease
  • Alcohol or substance use
  • Inadequate calorie or protein intake
  • Overtraining
  • Relationship or psychological factors

NovaGenix considers these possibilities rather than assuming that every symptom requires testosterone treatment.

Interactive Men’s Health Screening Tool

ADAM Low Testosterone Symptom Screening

The ADAM questionnaire uses 10 Yes/No questions to identify symptoms that may be associated with androgen deficiency. A positive screen means it may be appropriate to speak with a physician and obtain laboratory testing. It does not diagnose low testosterone.

NovaGenix Health & Wellness Physician-reviewed educational tool
Standard ADAM: Yes/No criterion-based screening qADAM: 1–5 symptom-severity scoring

Question 1 of 10

Question 1

Do you have a decrease in libido or sex drive?

Question 2

Do you have a lack of energy?

Question 3

Do you have a decrease in strength and/or endurance?

Question 4

Have you lost height?

Question 5

Have you noticed a decreased enjoyment in life?

Question 6

Are you sad and/or unusually irritable?

Question 7

Are your erections less strong?

Question 8

Have you noticed a recent decrease in your ability to play sports or exercise?

Question 9

Are you falling asleep after dinner?

Question 10

Have you noticed a recent decline in your work performance?

Privacy: Your answers are calculated only in your browser and are not sent to NovaGenix. Information is shared only if you separately submit the contact form.

Medical disclaimer: This screening is educational and cannot diagnose low testosterone, determine treatment eligibility, or replace physician evaluation and laboratory testing.

How Is Low Testosterone Diagnosed?

Diagnosis is based on compatible symptoms together with consistently low testosterone measurements. The Endocrine Society recommends confirming the diagnosis with repeat morning fasting testing and evaluating the cause of the deficiency. It also recommends distinguishing primary from secondary hypogonadism with luteinizing hormone and follicle-stimulating hormone when appropriate. Endocrine Society clinical practice guideline

For a broader overview of diagnosis, safety, fertility, treatment choices, and follow-up, read Dr. Mackey’s answers to the questions men ask before starting TRT.

Laboratory Testing

  • Total testosterone
  • Repeat early-morning testosterone
  • Free testosterone when appropriate
  • Sex hormone-binding globulin
  • Luteinizing hormone
  • Follicle-stimulating hormone
  • Prolactin when indicated
  • Complete blood count and hematocrit
  • Comprehensive metabolic panel
  • Thyroid testing
  • Estradiol when clinically appropriate
  • Prostate-specific antigen when appropriate

Not every patient requires every test. Laboratory selection depends on symptoms, age, medical history, previous treatment, fertility goals, and physician judgment.

Is 300 ng/dL Automatically Low?

No. A total testosterone result near or below 300 ng/dL is commonly considered during clinical evaluation, but it is not an automatic diagnosis or prescription threshold. The result should be considered with symptoms, repeat testing, assay accuracy, free testosterone when appropriate, and possible causes of suppression.

Reference ranges are useful context, but results must be interpreted clinically. Learn more about how testosterone levels are evaluated.

Testosterone Bloodwork and Laboratory Testing

When appropriate, Dr. Mackey follows current Endocrine Society and American Urological Association recommendations, which may include repeat morning testosterone testing before initiating therapy.

NovaGenix can review recent bloodwork completed through any accredited laboratory. Dr. Mackey will determine whether the results are sufficiently recent and comprehensive for an appropriate medical evaluation. Additional laboratory testing may be required based on the patient’s history, symptoms, previous treatment, and available results.

When additional testing is needed, NovaGenix can provide laboratory orders through its clinic account. The standard male hormone laboratory panel through Labcorp is currently available for $125. Additional tests may involve separate laboratory charges when medically appropriate.

Request Laboratory Testing

Already have recent bloodwork? Contact NovaGenix about submitting your laboratory results.

For a deeper explanation, read how NovaGenix uses symptoms, history, and bloodwork to evaluate possible testosterone deficiency. testing for low testosterone.

★★★★★

Patient Experience: Personalized TRT Care

“Very knowledgeable, respectful, and down to earth physician... he really knows the ins and outs of testosterone replacement therapy... he took his time listening to everything I was going through, everything I was hoping to get out of treatment... I feel very confident in his treatment and care.”

Anonymous patient review published on WebMD on February 17, 2025.

Published with permission. Individual experiences and treatment outcomes vary.

Who May Be a Candidate for TRT?

A patient may be considered for testosterone therapy when he has:

  • Symptoms consistent with testosterone deficiency
  • Consistently low laboratory results
  • An evaluation of possible underlying causes
  • No untreated contraindication requiring further attention
  • An understanding of potential benefits and risks
  • Willingness to complete follow-up and monitoring

TRT may be postponed or reconsidered when findings require additional evaluation.

  • Elevated hematocrit
  • Concerning PSA findings
  • Significant urinary symptoms
  • Recent serious cardiovascular events
  • Untreated severe obstructive sleep apnea
  • Fertility goals that could be affected by testosterone
  • Unexplained laboratory abnormalities

The Endocrine Society advises against beginning testosterone in several higher-risk circumstances without appropriate evaluation, including certain PSA findings without urologic assessment, elevated hematocrit, untreated severe obstructive sleep apnea, recent myocardial infarction or stroke, and near-term fertility plans. Endocrine Society testosterone-therapy guideline

Testosterone Treatment Options

Treatment is individualized according to symptoms, laboratory findings, medical history, fertility goals, preferences, previous treatment response, cost, and monitoring needs.

Depending on medical eligibility, NovaGenix may prescribe:

  • Injectable testosterone
  • Topical testosterone
  • Oral testosterone undecanoate, including Kyzatrex
  • hCG
  • Enclomiphene
  • Clomiphene, commonly known as Clomid
  • Lifestyle and underlying-cause management

NovaGenix does not prescribe nasal testosterone, buccal testosterone, testosterone pellets, or testosterone patches. Patients may still discuss these options with the physician. NovaGenix can explain how they work, their potential benefits and limitations, and why another treatment may be preferred.

Not every option is appropriate for every patient. The final recommendation is made after physician evaluation and laboratory review.

Testosterone treatment options discussed at NovaGenix
Treatment Administration Injections required? Typical frequency Fertility considerations
Injectable testosterone Subcutaneous or intramuscular injection Yes Based on the prescribed protocol Can suppress sperm production
Kyzatrex (oral testosterone undecanoate) Oral capsule No Taken according to the prescription Can suppress sperm production
Topical testosterone Applied to the skin No Usually daily, as prescribed Can suppress sperm production
Enclomiphene Oral medication No Based on the prescribed protocol May help preserve endogenous testosterone and sperm production in selected men
Clomiphene / Clomid Oral medication No Based on the prescribed protocol May be considered when fertility preservation is important
hCG Injection Yes Based on the prescribed protocol May support testicular function and sperm production in selected patients

Injectable Testosterone

Injectable testosterone is a commonly used treatment option that allows the dose and schedule to be adjusted according to laboratory findings, symptoms, and treatment response.

  • Administration technique
  • Medication storage
  • Dosing schedule
  • Supplies
  • Laboratory monitoring
  • Potential side effects
  • When to contact the clinic

The dose is individualized rather than selected solely from age, body weight, or one testosterone result.

Learn more about physician-supervised injectable treatment and monitoring. testosterone cypionate injections.

Topical Testosterone

Topical testosterone may be appropriate for patients who prefer a non-injectable option. Patients must follow instructions intended to reduce accidental transfer to partners, children, or other household members. Application location, skin contact, handwashing, clothing, and bathing instructions should be followed carefully. Absorption can vary between individuals, making follow-up testing important.

Oral Testosterone Undecanoate and Kyzatrex

NovaGenix may prescribe oral testosterone undecanoate, including Kyzatrex, when medically appropriate.

Oral testosterone offers an alternative for selected patients who do not want injections or topical treatment. Its suitability depends on medical history, cardiovascular risk, blood pressure, medication interactions, treatment goals, cost, and monitoring needs.

FDA labeling information for testosterone products includes blood-pressure safety information, so blood-pressure monitoring remains an important part of treatment selection and follow-up. FDA testosterone information

Enclomiphene and Clomiphene

Enclomiphene and clomiphene may stimulate hormonal signaling involved in the body’s natural testosterone production. They may be considered for selected men, particularly when preserving testicular function or fertility is an important concern.

NovaGenix generally prefers enclomiphene when appropriate because it may offer advantages for some patients, including a potentially more favorable side-effect profile. However, NovaGenix may also prescribe clomiphene, commonly known as Clomid, when a patient is interested and the physician determines that it is medically appropriate.

  • Laboratory findings
  • Fertility goals
  • Prior response
  • Medication tolerance
  • Side effects
  • Availability
  • Cost
  • Patient preference
  • Physician judgment

Individual results vary, and neither medication is suitable for every cause of low testosterone.

TRT and Male Fertility

External testosterone can suppress the hormonal signals needed for sperm production. Men who currently want children or may want children in the future should discuss this before beginning TRT.

For selected patients, NovaGenix may discuss:

  • Enclomiphene
  • Clomiphene
  • hCG
  • Adjustments to an existing testosterone regimen
  • Referral to a urologist or fertility specialist

The Endocrine Society recommends against starting testosterone therapy in men planning fertility in the near term. Endocrine Society testosterone-therapy guideline

Semen-Analysis Results

NovaGenix does not perform semen-analysis testing. However, patients who already have semen-analysis results are encouraged to bring them to their consultation. Dr. Mackey may review those results while discussing fertility goals, hormone-related factors, treatment selection, and whether outside specialist evaluation may be appropriate.

NovaGenix may help treat hormone-related factors that can affect male fertility, but treatment cannot guarantee improved sperm count, improved semen quality, fertility preservation, fertility recovery, or conception.

For selected patients, Dr. Mackey may consider hCG therapy when fertility goals, testicular function, or endogenous hormone production are important parts of the treatment plan. Certain men may also be evaluated for medications that encourage endogenous testosterone production; learn more about enclomiphene versus Clomid for men.

★★★★★

Patient Experience: HRT Support and Responsiveness

“He is proactive and responsive. Really helped me get back to balance with HRT. His staff is also great! Tonya answers the phones and ensures my deliveries arrive on time.”

Anonymous patient review published on WebMD on February 17, 2025.

Published with permission. Individual experiences and treatment outcomes vary.

Potential Benefits of TRT

In appropriately diagnosed patients, testosterone therapy may improve certain symptoms or health measures.

  • Sexual desire
  • Sexual activity
  • Lean body mass
  • Testosterone-related anemia
  • Bone density
  • Selected quality-of-life symptoms

Responses involving energy, mood, erectile function, strength, body fat, cognition, or exercise performance vary considerably. TRT should not be presented as a guaranteed solution for every symptom.

What TRT Should Not Promise

  • Guaranteed weight loss
  • Guaranteed muscle gain
  • Guaranteed correction of erectile dysfunction
  • Prevention of dementia
  • Prevention of heart disease
  • Permanent restoration of fertility
  • Reversal of normal aging
  • Identical results for every patient

Treatment goals should be realistic, measurable, and individualized.

Risks and Side Effects

  • Increased hematocrit
  • Increased blood pressure
  • Acne or oily skin
  • Fluid retention
  • Breast tenderness
  • Reduced sperm production
  • Testicular shrinkage
  • Hair loss in susceptible patients
  • Worsening of certain urinary symptoms
  • Sleep-related concerns
  • Medication-specific reactions

The balance of benefit and risk differs from one patient to another.

Cardiovascular, Clotting, Kidney, and Rhythm Findings

The TRAVERSE trial enrolled 5,246 men ages 45 to 80 who had symptoms, two fasting testosterone results below 300 ng/dL, and preexisting cardiovascular disease or elevated cardiovascular risk. The primary major cardiovascular outcome occurred at similar rates in the testosterone and placebo groups and met the study’s noninferiority standard. Atrial fibrillation, acute kidney injury, and pulmonary embolism occurred more often in the testosterone group. TRAVERSE cardiovascular-safety trial in the New England Journal of Medicine

FDA testosterone labeling has been updated as new cardiovascular, blood-pressure, prostate, and benign-prostatic-hyperplasia evidence has been reviewed. These updates do not replace individualized risk assessment or ongoing monitoring. FDA testosterone information

These findings should not be generalized to every patient, formulation, dose, or treatment duration. TRT should not be described as universally risk-free or universally cardiovascularly safe.

Hematocrit and Red-Blood-Cell Production

Testosterone can increase red-blood-cell production and hematocrit.

  • Dosage adjustment
  • Schedule adjustment
  • Additional testing
  • Pausing treatment
  • Changing the formulation
  • Further medical evaluation

Patients should not change their medication or independently arrange blood donation as a substitute for physician evaluation.

Blood Pressure

Testosterone products may increase blood pressure. The FDA requires blood-pressure information or warnings across testosterone-product labeling following class-wide ambulatory blood-pressure studies. FDA testosterone labeling update

Blood pressure should be considered before and during treatment, especially in patients with hypertension, cardiovascular disease, kidney disease, multiple cardiovascular risk factors, or medications that affect blood pressure.

Read a more detailed review of the evidence and the importance of individualized monitoring. TRT and blood-pressure monitoring.

Prostate Health and PSA Evaluation

Prostate-related evaluation may be recommended based on age, symptoms, risk factors, medical history, and laboratory findings.

  • PSA testing when appropriate
  • Review of urinary symptoms
  • Repeat laboratory testing
  • Additional evaluation
  • Referral to a urologist

Patients with a PSA result that is higher than expected, rising, or otherwise concerning may be referred to a urologist for evaluation and possible treatment before testosterone therapy is started or continued.

An elevated PSA does not automatically mean prostate cancer. It means that the finding may require appropriate specialist evaluation.

The Endocrine Society recommends further urologic evaluation before testosterone treatment in patients with certain elevated PSA findings and emphasizes shared decision-making regarding prostate-risk assessment and monitoring. Endocrine Society testosterone-therapy guideline

Sleep-Apnea Symptoms

Symptoms that may suggest sleep apnea can be discussed during the NovaGenix evaluation.

  • Loud snoring
  • Witnessed breathing interruptions
  • Morning headaches
  • Excessive daytime sleepiness
  • Poor-quality sleep

NovaGenix does not perform sleep-apnea testing or sleep studies. When outside evaluation is appropriate, patients may be advised to contact their primary-care physician or a qualified sleep-medicine provider. NovaGenix does not claim to diagnose or directly treat sleep apnea.

When to Seek Urgent Medical Care

  • Sudden shortness of breath
  • Chest pain
  • Coughing blood
  • Fainting
  • Unexplained one-sided leg swelling
  • Sudden neurological symptoms
  • Another severe or rapidly worsening symptom

Do not wait for a routine clinic response when emergency symptoms are present.

What Is Monitored During TRT?

  • Symptoms and treatment response
  • Testosterone exposure
  • CBC and hematocrit
  • Blood pressure
  • PSA when appropriate
  • Urinary symptoms
  • Side effects
  • Treatment adherence
  • Fertility goals
  • Discussion of possible sleep-apnea symptoms
  • Formulation-specific concerns

When Treatment May Be Adjusted

  • Laboratory results
  • Symptom response
  • Adverse effects
  • Blood pressure
  • Hematocrit
  • PSA findings
  • Fertility plans
  • New medical conditions
  • Patient preference
  • Physician judgment

The NovaGenix TRT Process

1. Consultation

We review symptoms, medical history, medications, previous treatment, lifestyle factors, fertility goals, and patient concerns.

2. Laboratory Testing

Appropriate hormone and safety laboratory tests are ordered or reviewed.

3. Outside-Record Review

Previous medical records and outside results may be reviewed, including semen-analysis reports when available.

4. Physician Evaluation

Dr. Mackey determines whether testosterone deficiency is supported and whether additional evaluation is needed.

5. Specialist Referral When Appropriate

A patient may be referred to a urologist, fertility specialist, primary-care physician, sleep-medicine provider, or another qualified specialist when findings require outside evaluation.

6. Treatment Discussion

Appropriate options, risks, expected monitoring, fertility considerations, all-inclusive program details, and flexible payment options are discussed.

7. Treatment Initiation

Treatment begins only when medically appropriate and agreed upon by the patient and physician.

8. Ongoing Monitoring

Treatment is monitored and adjusted according to symptoms, laboratory findings, side effects, safety concerns, and patient goals.

In-Office and Telehealth TRT Care for Eligible Florida Patients

NovaGenix provides physician-led testosterone evaluations through its Jupiter clinic and offers telehealth consultations and remote follow-up for eligible patients located in Florida. Some patients describe this as online TRT, but care still requires appropriate laboratory testing, physician evaluation, diagnosis, medication oversight, and ongoing monitoring.

Laboratory testing, records review, blood-pressure monitoring, physical evaluation, or an in-person visit may still be required. Telehealth does not eliminate the need for appropriate diagnosis, medication oversight, safety monitoring, or follow-up care.

This coordinated model allows qualified Florida patients to receive ongoing support while maintaining physician supervision and required monitoring.

See If You May Qualify for Treatment

Eligible patients across the state can also begin online TRT in Florida through a physician-directed telehealth evaluation.

All-Inclusive TRT and Flexible Payment Options

NovaGenix offers a physician-led, all-inclusive TRT program designed to simplify treatment and ongoing care. For eligible patients, the program includes:

  • Initial consultation
  • Laboratory orders and physician review of results
  • Medical evaluation and diagnosis
  • Prescribed TRT medications included in the treatment plan
  • Injection or administration supplies
  • Medication shipping
  • Follow-up consultations
  • Ongoing laboratory and safety monitoring

Standard outside laboratory testing is available through NovaGenix for $125 using Labcorp rates. Additional testing may be ordered when medically appropriate or requested and may involve an additional charge. NovaGenix also accepts bloodwork from any certified laboratory.

Program details may vary according to the patient’s diagnosis, prescribed treatment, and medical needs. Eligibility and treatment decisions are made by the physician following an appropriate evaluation.

Ask About Program Details

Why Choose NovaGenix?

Physician-Led Care

Each treatment plan is evaluated and overseen by Dr. Timothy W. Mackey.

Individualized Options

NovaGenix offers multiple approaches rather than placing every patient on the same medication, dose, or schedule.

Fertility-Conscious Evaluation

Fertility goals are discussed before treatment, and outside semen-analysis results can be reviewed when available.

Ongoing Monitoring

Laboratory findings, symptoms, treatment response, blood pressure, and safety considerations are monitored throughout care.

Transparent Program Information

Patients can discuss all-inclusive TRT program details, current pricing, and flexible payment options with NovaGenix staff before beginning treatment.

Local and Accessible

NovaGenix serves patients in Jupiter, Palm Beach Gardens, Tequesta, Juno Beach, West Palm Beach, Hobe Sound, Stuart, and surrounding Florida communities.

★★★★★

Patient Experience: Long-Term Care

“I've been a patient at NovaGenix for several years now... Someone is always available to answer my call or text and Dr. Mackey is the best doctor I've had so far... I wish I could give more than 5 stars.”

Anonymous patient review published on WebMD on February 13, 2025.

Published with permission. Individual experiences and treatment outcomes vary.

Independent Review Profiles

Read independently published patient feedback about Dr. Mackey and NovaGenix on established third-party platforms. Links open the original review profiles.

WebMD physician profile

5.0 out of 5 from 10 ratings, verified July 23, 2026.

“Novagenix is amazing. Dr. Mackey is extremely knowledgeable and has been able to successfully help me manage some of the negative effects of aging. The whole staff is courteous and go above and beyond to ensure I receive excellent care. The process of getting an appointment to receiving my medication was quick and simple. My only regret is not calling them sooner.”

Anonymous patient review published February 17, 2025. Published with permission.

View Dr. Mackey on WebMD

Ratings and review counts may change. Third-party platforms control their own review content. Individual experiences and treatment outcomes vary.

Frequently Asked Questions

Clear answers to common questions about low testosterone evaluation, treatment options, fertility, monitoring, and NovaGenix care.

What is considered low testosterone?

Low testosterone is generally diagnosed when compatible symptoms occur together with consistently low testosterone results. Symptoms or one test alone are not enough.

Does TRT affect fertility?

Yes. External testosterone can suppress sperm production. Fertility goals should be discussed before treatment begins.

Does NovaGenix perform semen analysis?

No. NovaGenix does not perform semen-analysis testing, but patients may provide existing results for physician review.

Can NovaGenix prescribe enclomiphene or Clomid?

Yes. NovaGenix may prescribe enclomiphene or clomiphene when medically appropriate. Enclomiphene is typically preferred, but clomiphene may be considered based on patient interest, suitability, availability, response, cost, and physician judgment.

Does NovaGenix prescribe Kyzatrex?

NovaGenix may prescribe oral testosterone undecanoate, including Kyzatrex, when the physician determines it is appropriate.

Does NovaGenix offer pellets or patches?

NovaGenix does not offer testosterone pellets or patches. Patients may still discuss these formulations and their alternatives with the physician.

What happens if my PSA is elevated?

An elevated or concerning PSA may require repeat testing or referral to a urologist before TRT is started or continued. An elevated PSA does not automatically mean prostate cancer.

Does NovaGenix test for sleep apnea?

No. Sleep-apnea symptoms may be discussed, but NovaGenix does not perform sleep studies or formal sleep-apnea testing. Patients may be referred for outside evaluation.

Does NovaGenix accept insurance?

NovaGenix is a direct self-pay medical practice and does not accept or bill health insurance. The clinic offers an all-inclusive TRT program, and flexible payment options can be discussed with staff.

Can I receive TRT through telehealth or online in Florida?

NovaGenix offers telehealth consultations and remote follow-up for eligible patients located in Florida. Some people refer to this as online TRT, but treatment still requires appropriate laboratory testing, physician evaluation, diagnosis, medication oversight, and ongoing monitoring. An in-person visit or physical evaluation may be required based on the patient’s medical needs and the physician’s judgment.

Can symptoms alone diagnose low testosterone?

No. Symptoms can overlap with sleep problems, thyroid disease, depression, medication effects, obesity, and other conditions. Diagnosis generally requires an appropriate medical evaluation and laboratory testing.

Will I need more than one testosterone test?

When appropriate, Dr. Mackey may require repeat morning testosterone testing before treatment, consistent with current clinical guidelines and the patient’s individual circumstances.

What time of day should testosterone be tested?

Morning testing is commonly preferred because testosterone levels often vary throughout the day. The physician will determine the appropriate timing based on the patient’s circumstances.

Can NovaGenix review bloodwork from another laboratory?

Yes. NovaGenix can review recent bloodwork from any accredited laboratory. Dr. Mackey may require additional testing when the available results are incomplete, outdated, or insufficient for diagnosis or monitoring.

What happens if my existing laboratory work is incomplete?

NovaGenix can order additional testing through its clinic account. The standard male hormone panel through Labcorp is currently $125, and additional tests may carry separate charges.

Who may not be a good candidate for TRT?

TRT may not be appropriate for every patient. The physician evaluates medical history, symptoms, laboratory findings, fertility goals, cardiovascular factors, prostate considerations, hematocrit, sleep-apnea risk, and other relevant issues.

How long does TRT take to begin working?

Response times vary. Some symptoms may change over several weeks, while body-composition, strength, or other changes may take longer. Treatment response should be evaluated through symptoms, laboratory findings, and follow-up.

Is TRT a lifelong treatment?

Not necessarily for every patient, but testosterone levels and symptoms may return toward baseline after treatment is stopped. Patients should discuss long-term expectations and discontinuation planning with the physician.

Can treatment be adjusted if symptoms or laboratory findings change?

Yes. Physician-supervised TRT can be adjusted based on symptoms, laboratory results, side effects, treatment goals, and overall health.

What is included in the NovaGenix TRT program?

For eligible patients, the program may include consultations, laboratory orders and reviews, diagnosis, prescribed medications, supplies, shipping, follow-up consultations, and ongoing monitoring. Program details vary by medical need.

What laboratory markers are monitored during treatment?

Monitoring may include testosterone levels, CBC and hematocrit, PSA when appropriate, estradiol, metabolic markers, thyroid testing, and other tests selected by the physician.

Can TRT affect blood pressure or hematocrit?

TRT can affect hematocrit and may influence blood pressure in some patients. Appropriate baseline assessment, follow-up laboratory testing, and clinical monitoring are important.

How do I begin the NovaGenix qualification process?

Use the short contact form or call NovaGenix. Staff will discuss your needs, explain the process, and provide the secure medical intake when the clinic may be able to help.

Can medication and supplies be shipped?

Medication shipping and administration supplies are available for qualified patients when included in the prescribed treatment plan and permitted by applicable requirements.

See If You May Qualify for Treatment

NovaGenix does not use automatic appointment scheduling. Complete the secure intake form or contact our team first. Staff reviews the information before a physician consultation is reserved, helping protect appointment availability for patients the clinic may be able to assist.

Complete the NovaGenix Patient Intake Form

The NovaGenix intake form is hosted through a HIPAA-enabled Jotform workflow. It collects the medical and consent information required before a physician consultation can be scheduled.

  • HIPAA-enabled secure intake workflow
  • No automatic calendar booking
  • Reviewed by NovaGenix staff before scheduling
  • Medical information is submitted through the secure form—not ordinary email

Private and secure: Please use the secure intake form for medical details. General questions may be sent to info@novagenix.org.

  1. Complete the secure intake. Provide the required contact, medical-history, consent, and identification information.
  2. NovaGenix reviews your submission. Staff determines whether the clinic may be able to help and whether anything else is needed.
  3. Staff contacts you. Questions can be handled by phone, text, or email before physician time is reserved.
  4. Arrange the physician consultation. Qualified patients are scheduled after the intake and preliminary review are complete.

Submitting an intake form does not guarantee treatment, provide medical advice, establish a physician-patient relationship, or automatically schedule an appointment. Treatment eligibility is determined by the physician.

This page is provided for general educational purposes and does not constitute individualized medical advice, diagnosis, or treatment. Testosterone therapy and related medications require medical evaluation, appropriate laboratory testing, a prescription, informed consent, and ongoing monitoring. Treatment suitability, benefits, risks, medication selection, and results vary among patients. Submitting a form or contacting NovaGenix does not establish a physician-patient relationship and does not guarantee treatment. Call 911 or seek immediate emergency medical care for severe or urgent symptoms.

Visit NovaGenix in Jupiter, Florida

NovaGenix Health & Wellness
609 N. Hepburn Avenue, Suite 106
Jupiter, Florida 33458

Office hours: Monday through Friday, 9:00 a.m.-5:00 p.m. Closed weekends and major holidays.

Parking: On-site parking is available.

Telephone: 561-277-8260

Telehealth consultations and remote follow-up are also available for eligible patients located in Florida.

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609 N Hepburn Ave Ste 106, Jupiter, FL 33458